Health Advocate Blog

How your benefits can help you during a pandemic

The current COVID-19 pandemic affects everyone. Whether you are directly or indirectly impacted, it is natural to feel stressed, overwhelmed or even confused about where to turn for help with questions related to your health. There are a growing number of resources available to help right now, but you may already have access to a wide range of support services through your existing workplace health and well-being benefits programs. Here are just a few to keep in mind:

  • Advocacy – Calling your health advocacy service can be the best first step to help quickly connect you with the support or assistance you need. In addition to helping you understand your healthcare coverage or find a provider (virtual or in-person), advocates can guide you to accurate, trusted information about the ongoing pandemic and answer any specific questions you may have. They can also help you navigate your other health and well-being benefits to ensure you are able to access the most appropriate programs to address your questions or needs.
  • Telehealth – While most people are encouraged or required to stay home right now, telehealth, nurse lines and other similar services provide a great resource to connect with medical professionals about questions or concerns without having to travel. Additionally, telehealth can help providers see appropriate patients in person or remotely, maintain stewardship of healthcare resources and keep patients safe. Many primary care and specialist providers in groups and clinics may also offer virtual or online care options, so you can have direct access from home.
  • Employee Assistance Program (EAP) – During this incredibly difficult and stressful time, the EAP is an invaluable resource to help address any mental health concerns. In addition to counseling services, many EAPs provide online workshops, webinars and other tools specifically related to addressing the current situation. Many EAPs also offer telephonic or video options for counseling to provide expert support for emotional well-being from wherever you may be.
  • Wellness Program – While isolated at home, staying active is critical. Many wellness programs offer online components, including workshops, videos and other ways to facilitate fitness. If your organization’s wellness program includes wellness coaching, coaches can provide you with tips to stay active at home as well as help you continue to reach your health and well-being goals during this uniquely challenging period.
  • Mail Order Pharmacy – Just about anything can be delivered at the moment, including medications. Having access to an adequate supply of maintenance medication is recommended by the Federal Emergency Management Agency (FEMA) and preparedness organizations.  Through these programs, you can minimize trips, save money, and ease concerns by having prescription medications delivered directly to your home.

Taking advantage of your existing employee benefits can help you quickly get the assistance you need to address any questions or concerns related to COVID-19 or other health or well-being issues. Check your employers’ intranet or contact HR to confirm which of these you may have available and how to get started.