Health Advocate Blog

Member story: Dealing with costs of a surgery

Every day, Health Advocate helps people across the country improve their health, reduce their healthcare costs, meet health and wellness goals, and so much more. Here’s the story of one member, Megan, and how Health Advocate helped her deal with the costs of an upcoming surgery.

The problem:

Megan found out she needed knee surgery and was concerned about the out-of-pocket costs.

How Health Advocate helped:

Megan called Health Advocate for help. Her Personal Health Advocate:

  • Answered her questions about the surgery, including estimated recovery time
  • Located three local hospitals and surgeons who could perform the surgery, including the estimated out-of-pocket costs for each option, based on her health plan coverage
  • Scheduled an appointment with the surgeon Megan chose

For Health Advocate members

If you are a Health Advocate member with access to our Health Advocacy services and need help understanding a diagnosis or treatment plan, figuring out cost estimates, or scheduling appointments with specialists, please give us a call or log on to your member website to get started!