We built our company, Health Advocate, Inc., to help people navigate the complex healthcare system and to provide them answers when they need them the most. Here is an example of how we have helped a member with a healthcare solution.
Problem: Billing errors to contend with during recovery
Suffering from a brain tumor, Patricia experienced a bombardment of incorrect bills related to the testing and hospital stays.
Solution: Health Advocate addressed the billing errors and also helped Patricia find facilities for further testing and treatment covered by her health insurance plan. When she had a subsequent seizure and fractured her forehead in a fall, she was again bombarded with incorrect billing errors. Health Advocate helped Patricia resubmit the appropriate paperwork and to have the bills corrected for payment.