We built our company, Health Advocate, Inc., to help people navigate the complex healthcare system and to provide them answers when they need them the most. Here is an example of how we have helped a member with a healthcare solution.
Problem: Coverage for hospitalization
Elizabeth had been trying for more than a year to get her health insurance to cover the cost of a lengthy hospital stay as stipulated in her plan.
Solution:
Health Advocate found a coding mistake and worked with Elizabeth’s doctor, hospital, and health plan to correct it. Finally, all claims were processed for payment, saving Elizabeth $3,500.
