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8.31.2017

Member story: Saving Michael time, money, and worry

Every day, Health Advocate helps people across the country improve their health, reduce their healthcare costs, meet health and wellness goals, and so much more. Here’s the story of one member, Michael, and how Health Advocate helped him deal with a medical billing issue.

The problem:

Michael received a large bill for anesthesia from a recent surgery that should have been covered by his health plan.

How Health Advocate helped

Mike called Health Advocate for one-on-one help. His Personal Health Advocate:

  • Found a coding error
  • Worked with his doctor, hospital and health plan to correct it
  • Made sure the claim was reprocessed
  • Saved him time, money and worry

For Health Advocate members

If you are a Health Advocate member with access to our advocacy services and you’re looking for personalized help handling issues with your medical bills, please give us a call or log on to your member website to get started!